About the free initial consultation

“Customers often don’t know what they need until they are shown a product or service that meets their needs—often even before they are aware of them.” Quote Steve Jobs. He may have been inspired in this attitude by Henry Ford: “If I had asked customers what they wanted, they would have asked for faster horses,” he is said to have told his market researchers.

We also repeatedly find that people want to develop in areas that are not even necessary for them. On the other hand, they neglect topics they urgently need to address in order to make their encounters more pleasant and successful.

For example, many come to us with the intention of wanting to improve their impact. However, since impact also depends on the perception of the people on whom someone wants to “make a better impression,” topics such as understanding people and perception skills are much more important to begin with. And that is just one example of many subjectively felt training and development needs that objectively have no priority.

In order to avoid misunderstandings from the outset, and to be able to take the right path, we recommend as a first step a free initial consultation with Andreas Bornhäußer, the creator and licensor of SCIL Profile.